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Partner Account Manager

Greater New York City Area Full Time


The business phone and communication platform trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.


Job Description

Aircall is on a mission is to redefine the business phone.

We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool.

But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded.

So if you’re a person that loves the challenge of a startup atmosphere, enjoys solving meaningful problems, and wants to feel like part of a family — then you just might be who we’re looking for.

About the role:

Relationships are important. Which is why we are looking for a people-person who can develop and nurture relationships with an array of Strategic Partners - Salesforce, Zendesk, Shopify, Pipedrive - to just name a few. You will own the partner engagement lifecycle, and spearhead our initiative to grow revenue via business referrals, co-marketing, and co-selling initiatives from our partnerships.


Responsibilities

What you’ll do: - Be the main point of contact with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration go-to-market to maintaining ongoing relationships and ultimately generating revenue through direct referrals - Build and cultivate lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integrations - Engage integration partners to explore different and innovative strategies and opportunities - Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners - Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure - Prepare tailored presentation materials and conduct presentation and demos to accelerate partner acquisition and retention - Drive engagement, pipeline, and ultimately revenue through Strategic Partnerships


Requirements

What you’ll bring: - BA/BS degree and 1-3 years working in SaaS/technology business development, account management and/or sales - Tech savvy background with an understanding of the capabilities and limitations of our platform - The confidence and ability to effectively communicate and relate to multiple layers of the organization including Senior-Level executives - Genuine excitement and curiosity about the SaaS ecosystem and working in a dynamic fast-paced startup environment - An outgoing and vibrant personality with the ability to network and build strong professional relationships (a great sense of humor helps!) - Ambition, commitment, and the ability to roll with the punches when things don’t go as planned - This position does involve travel (30%) as needed.