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Partner Account Manager

Greater New York City Area Full Time


Aircall is the cloud-based phone system of choice for modern brands. Scaling businesses across industries choose Aircall for its simple set-up, seamless integrations, and proven quality. Aircall allows sales and support teams to have meaningful and efficient phone conversations, and makes their lives easier by integrating with the most popular CRM and Helpdesk tools. Managers can instantly add numbers from 100+ countries, scale their teams, and gain deep insights through analytics. Aircall is trusted by thousands of companies worldwide. Our vision for the future is big, and we're currently looking for talented individuals to join our growing team. Our culture is one of community, transparency, ambition, and teamwork. We believe that success is a direct result of personal and team effort, and we reward that effort as often as possible. Check out our job listings for open positions in New York and Paris.


Job Description

Aircall is on a mission is to redefine the business phone.

We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool.

But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded.

So if you’re a person that loves the challenge of a startup atmosphere, enjoys solving meaningful problems, and wants to feel like part of a family — then you just might be who we’re looking for.

About the role:

Relationships are important. Which is why we are looking for a people-person who can develop and nurture relationships with an array of Strategic Partners - Salesforce, Zendesk, Shopify, Pipedrive - to just name a few. You will own the partner engagement lifecycle, and spearhead our initiative to grow revenue via business referrals, co-marketing, and co-selling initiatives from our partnerships.


Responsibilities

What you’ll do: - Be the main point of contact with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration go-to-market to maintaining ongoing relationships and ultimately generating revenue through direct referrals - Build and cultivate lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integrations - Engage integration partners to explore different and innovative strategies and opportunities - Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners - Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure - Prepare tailored presentation materials and conduct presentation and demos to accelerate partner acquisition and retention - Drive engagement, pipeline, and ultimately revenue through Strategic Partnerships


Requirements

What you’ll bring: - BA/BS degree and 1-3 years working in SaaS/technology business development, account management and/or sales - Tech savvy background with an understanding of the capabilities and limitations of our platform - The confidence and ability to effectively communicate and relate to multiple layers of the organization including Senior-Level executives - Genuine excitement and curiosity about the SaaS ecosystem and working in a dynamic fast-paced startup environment - An outgoing and vibrant personality with the ability to network and build strong professional relationships (a great sense of humor helps!) - Ambition, commitment, and the ability to roll with the punches when things don’t go as planned - This position does involve travel (30%) as needed.