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Account Manager

Greater New York City Area Full Time


Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing engineering teams by investing in Africa’s most talented software developers. Backed by Chan Zuckerberg Initiative, GV, and Spark Capital, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. For more information, visit www.andela.com.


Job Description

We are seeking a passionate and experienced Account Manager to drive consultative upselling with Andela’s top-performing clients. You will work directly with clients to meet their core business needs through strategic placement of our world-class developers.

With your strong technical experience and in-depth look into our clients’ needs, you will develop practicable solutions that support both our clients’ business growth, as well as our fellows’ professional development.

You are passionate about innovative business models that drive sustainable impact, and you’ve developed rigorous and systematic techniques for prospecting, sales, and upsell success. While our senior account manager will mentor you, your day-to-day will mostly consist of work with our clients’ lead engineers and product designers, as well as our distributed fellows in Lagos and/or Nairobi.


Responsibilities

  • Cooperate directly with clients to understand their technical and staffing needs
  • Upsell our service to existing clients to grow revenue and placement opportunities
  • Explore new ways of serving client needs based on changing technical requirements
  • Coordinate internationally with clients and fellows, from SF to Lagos and beyond

Requirements

  • 3-5 years of experience in technical account management, sales, client success roles
  • You have a robust data-driven upsell methodology that you continually improve
  • You are passionate about pitching Andela’s uniquely challenging value proposition
  • Your clients love working with you, and your business thrives because of it
  • You’ve successfully grown a book of business for an enterprise sales cycle longer than 30 days
  • You have work experience in other tech startups and/or the developing world

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