Company Website: https://www.directly.com
Directly is a leader in support automation, helping enterprise companies launch and train virtual agents that double their automation rate. Companies like Airbnb, Microsoft & Samsung use our expert-in-the-loop AI platform to tap the expertise of their most experienced customers, delivering content, training & answers to their virtual agent to significantly boost performance. Our platform delights customers with knowledgeable, personalized, & empathetic support interactions while creating new economic opportunity for people in the AI era. We integrate with leading CRM applications, messaging applications, and virtual agents. Directly is based in San Francisco & backed by Microsoft’s M12 Ventures, True Ventures, Costanoa Ventures & Northgate Capital. We've got an amazingly talented team focused on collaboration and melding together creativity, technology, and data-driven insights. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!