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Business Development Representative

Greater New York City Area Full Time

inSided is a Customer Self Service Solution that combines curated (company) and community content to answer customer questions and provide proactive help. This content & answers can be pushed in all of your channels, to feed customer with relevant answers where and when they need them. The inSided platform is a full-SaaS solution, meaning frequent updates without any development resources required. Use our web-based help center, or embed our help center right in your product where your customers need it. Leverage the community side of our product to ensure a steady influx of relevant content & answers, and make sure that your knowledge base never goes out of date without any hassle. Main use-cases: Scale Customer Support/Succes, User Onboarding, Knowledge Management, Community, for fast growing B2B Software companies. If you're interested in having an open chat or receiving a personal demo / free 14-day trial, please reach out to us at or visit our website:

Job Description

inSided is looking for a Sales Development Representative who wants to develop into an Account Executive within 12 months and work for one the fastest growing community platform vendors. We currently have customers in over 25 countries on 4 different continents like Sonos, SoundCloud, Philips, T-Mobile, BNP Paribas, Rabobank and TomTom. You will be part of the founding US team, where you will be responsible for generating new business opportunities and support sales processes. This will be a high impact role as we’ve only been in the US for 12 months and have tripled our customer base in the past 6 months, we are now looking to scale up further which is a great moment to come on board.

As one of the fastest growing community platform vendors, inSided helps companies to reduce costs, increase brand advocacy and drive sales. The inSided community engagement platform powers successful communities - attracting millions of visitors.


  • Perform market research, identify companies that fit our ideal customer profile and build target account lists
  • Perform in-depth research on the strategic initiatives of these companies, reach out to these companies through various channels such as email, social and phone
  • Qualify these opportunities based on inSided fit and prospect business problems
  • Help Account Executives prepare calls and meetings with relevant background information about these companies and assist in sales calls
  • Assist in sales processes by helping to write proposals and presentations
  • Develop your sales skills and aim to step up to be an Account Executive within 12 months


Self-driven personality, you can work independently and have an intrinsic motivation to be the best Commercial, winning and ambitious attitude to achieve big results for yourself and inSided - Excellent written and verbal communication skills with great attention to detail - Possess natural curiosity to become an expert in this industry and to get to know your targeted accounts inside out - You prefer working in start-ups over working for large corporates because of it’s dynamic, can-do mentality and you are able to move fast - Previous experience in an entry-level sales job (and sales training) is an advantage - The desire to develop yourself professionally and to step up to an Account Executive position. - Currently residing in/willing to move to the New York City area

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