Account Executive

Greater New York City Area Full Time

Generate leads and enhance your customer experience with Instabot. Easy to use platform with powerful, customizable chatbots. Set up in minutes.

Job Description

The account executive position is responsible for successfully closing new clients each month by explaining the Instabot value proposition to inbound leads and gaining commitment to buy, primarily over the phone. Target clients will largely consist of small and medium sized SaaS businesses. This position is based in New York, NY.

Responsibilities

Your focus will be on targeting, prospecting and growing new relationships with young entrepreneurs as they build their mobile apps
Collaborate on programs for inbound / outbound emails, calls, and follow-ups
Represent Instabot at meetups and events
Onboard new customers (kickoff calls, demos, emails, and hand-holding through installation)
Be part of how we grow! Your understanding of our customers’ needs will position you to be the customer voice in our product roadmap discussions
Contribute to our support efforts (manage support tickets, answer questions, write help articles, and do pro-active account outreach)
Whatever else needs doing - we're a startup and wear multiple hats!

Requirements

Lead Generation
Customer Service
Innovation; Growth, Account Management
Customer Success