Head of Sales

Greater New York City Area Full Time

Knotel is a network of flexible private offices and workclubs. The Old Sessions House workclub is spread across 5 floors of a Grade II listed building in London, providing our members with a ‘collection of rooms’ that enable flexibility to work, collaborate, network and socialise.

Job Description

Reporting directly to our VP of Growth, the Head of Sales - East Coast will drive business growth in NYC. S/he will manage sales targets, pipelines, and processes, taking a hands-on approach to build a team of closers and problem solvers. S/he will lead the team towards sales goals and other performance metrics. Our team embraces curiosity, integrity, and tenacious problem-solving, and the Head of Sales will contribute to this culture and further Knotel’s reputation as an essential disrupter of commercial real estate.

Responsibilities

Manage sales targets and KPIs for the team, leveraging company-wide resources to achieve monthly goals Successfully hire, train, and onboard new staff with scalable processes Ensure operational excellence on the team, including pipeline development, performance management, and cross-company collaboration Develop and implement best practices to maximize conversion rates, forecasting accuracy, and customer-centric engagement Understand target prospects’ business needs, develop tools, and clearly articulate Knotel’s value proposition to decision makers Optimize the sales funnel for speed and efficiency, from first touch to final close Collaborate with Marketing and other departments on lead-generating activities, including referrals, events, and partnerships Provide strong mentorship to the team in all phases of the selling process, including helping close large, complex transactions Maintain a high level of knowledge of Knotel’s offering while staying current on the competitive landscape and industry trends

Requirements

You get energy from building high performing teams and closing business, having run sales organizations in the past. You are at home in data and efficiency, finding the quickest route to get results. You are a problem solver at heart and apply that mindset to helping customers. Above all else, you are curious, competitive, and comfortable in a fast changing environment. You also have the following:

7-10+ years of B2B experience leading sales organizations toward clear goals and KPIs, with a track record of overachievement Experience in high-growth startup environments An expert in consultative sales and complex negotiations Strong handle on automation platforms and CRMs (Salesforce) Fluency in sales process definitions and reporting tools Excellent communication, presentation, and analytical skills