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Account Manager

Greater New York City Area Full Time

Krossover is a sports analytics company based in New York City. We've built the most efficient and affordable technological solutions for coaches and athletes on every team - offering full and self-service game film analysis, comprehensive statistics, automated highlights, and streamlined recruiting tools that enhance athletic department workflows and improve player performance.

Job Description

Krossover is looking for a Sales Account Manager responsible for the retention and maintenance of existing and past client accounts. There must also be a high level of comfort in client-facing, fielding questions and negotiating pricing options. The ideal candidate will be a sports fan with interest and experience in the web and technology.


  • Communicate directly with customers via phone and email
  • Negotiate pricing options with the objective to up-sell
  • Actively manage and update pertinent account information in all systems
  • Address and counter any potential objections and/or questions
  • Create invoices and secure payments by season deadlines
  • Research and analyze trends within client base
  • Work with sales and marketing teams to manage and expand client base


  • Must be comfortable communicating over the phone, via email and in person to a wide variety of personalities and in high pressure situations
  • Ability to navigate and learn various in-house systems, including but not limited to a CRM, back-end product, etc.
  • Must have excellent organizational skills with a keen attention to detail
  • Experience with data entry and note taking is a must
  • Previous customer support / account management experience is a plus


  • Base Salary: $40,000
  • On Target Earnings: $75,000