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Legal teams rely on LinkSquares to easily draft, review, and execute agreements with AI-powered contract management software.
Responsibilities
· Develop strong relationships with partners and lead C-level stakeholders, providing: product implementation and launch strategy and resources, internal marketing strategy, performance and utilization data and new product/feature launch training · Provide proactive and routine communication with corporate and conduct regular account reviews to ensure client satisfaction with performance, products and services · Drive and implement client specific strategy based on client's needs and business goals to maximize offerings · Manage projects across accounts to ensure timely and accurate delivery of services
Requirements
· 2+ years client success and/or benefits experience · Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment · Track record of being a solution oriented individual who has successfully developed/deployed program improvements · Experienced in handling escalation conversations · Strong interpersonal skills and ability to build rapport · Familiarity with organizing and analyzing data and reporting · Customer service/account management experience preferred