Engagement Professional (Account Manager)

Greater New York City Area Los Angeles Full Time

Go beyond managing risk and reinvent your organization through ethics and compliance training. LRN offers values-based education, advisory services & more.

Job Description

LRN’s mission

Since 1994, LRN has helped 15 million people in 700 companies worldwide simultaneously navigate complex legal and regulatory environments and foster ethical cultures. LRN's combination of practical tools, education and strategic advice helps companies translate their values into concrete corporate practices and leadership behaviors that create sustainable competitive advantage. In partnership with LRN, companies need not choose between living principles and maximizing profits, or between enhancing reputation and growing revenue: both are a product of principled performance.

LRN is the trusted partner to leading businesses worldwide, including Pfizer, Dow, Dell, 3M, DuPont, and Unilever. LRN operates in more than 120 countries, with offices in Los Angeles, New York, London and Mumbai.

Opportunity Summary:

The Engagement Professional’s primary responsibility is to drive revenue, maintain and extend relationships, and ensure value delivery with existing customers. S/he will be an evangelist for the organization, will build a solid pipeline of new opportunities with existing customers, and will work closely with the client and LRN team to ensure successful sales and implementation of the LRN solution set. This individual will be creating a compelling LRN vision for our customers that inspires action and then links that vision to the LRN value proposition/program offerings. Our successful Engagement Executive will become a trusted strategic advisor to his/her clients, a strong customer advocate, and the consummate sales professional.

Responsibilities

The Junior Engagement Professional has the following key responsibilities, all of which would be conducted in conjunction with the LRN Sales team:

Hold overall ownership of driving revenue through a defined customer list, and primary ownership of the relationship with the customer
Develop relationships with new prospects and buying centers within existing clients
Engage effectively, and create and deliver presentations to General Counsel and HR Executives, as well as other senior executives across functional areas and business units
Assist in the definition and execution of a lead generation and sales plan to extend reach into existing customer base
Function effectively at both the strategic and detail levels in support of the development and maintenance of major client relationships
Develop and maintain domain expertise in relevant business, legal compliance and ethical areas
Work with customers to set mutually acceptable timelines and milestones for closing business
Perform disciplined discovery and needs analyses with customers while delivering value during all phases of the sales cycle
Differentiate and position value proposition vs. competition
Collaborate with and enlist internal and external teams including solution delivery executives; assist in ensuring the successful delivery of LRN programs
Generate revenue growth and ensure a high degree of customer satisfaction with LRN's products and services

Requirements

The Junior Engagement Professional will ideally have a strong blend of the following qualifications and attributes:

BA/BS Degree
MBA preferred
3 years of successful solution sales or consulting experience with firms providing knowledge services (preferably dealing with human factors)
Interest and ideally experience selling to Fortune 1000
Ability to articulate a visionary message
Demonstrated experience selling into mid-sized accounts, and growing revenue within them
Significant conceptual sales experience, selling an intangible and/or solution selling
Demonstrated consultative approach to selling
Strong prospecting skills within existing accounts
Experience using technology to improve business operations
Exceptional relationship development and management abilities
Proven commitment to customer service
Extremely effective written, oral, and presentation communication skills
Demonstrated high degree of ethics and integrity

Compensation

Base Salary: $75,000
On Target Earnings: $150,000 (Uncapped)