Onboarding Specialist

Greater New York City Area Full Time

MarketMan is changing the Vendor-Buyer ecosystem within the food service industry. By providing a cloud based ordering platform that communicates with POS systems, we can offer real time inventory tracking, pricing information, cost control and much more. This Information and automation, that was once restricted to companies with the budget to develop their own SCM systems, is now available in a simple and cost-effective platform.

Responsibilities

Work hand in hand with CSMs to make sure all onboarding and initial set up is done correctly
Become an expert in Food & Beverage supplier relations, inventory order guides, and integrations
Help new clients with the set-up process, primarily focusing on inventory upload
Connect various POS systems to the MarketMan platform
Manage the day to day of the data entry team
Run daily webinars on all aspects of the system
Communicate with sales, success, and product teams to improve the onboarding process
Contribute to big-picture projects in further improving the system

Requirements

0-1 years of experience in sales, customer success or HR, B2B SaaS or hospitality a plus
Entrepreneurial or startup experience a plus
Hard working and eager to be a member of a fast paced team
Excellent communication skills and outgoing personality
Native English speaker, Spanish or French speaking a plus
BA/BS required