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Onboarding Specialist

Greater New York City Area Full Time

MarketMan is changing the Vendor-Buyer ecosystem within the food service industry. By providing a cloud based ordering platform that communicates with POS systems, we can offer real time inventory tracking, pricing information, cost control and much more. This Information and automation, that was once restricted to companies with the budget to develop their own SCM systems, is now available in a simple and cost-effective platform.


  • Work hand in hand with CSMs to make sure all onboarding and initial set up is done correctly

  • Become an expert in Food & Beverage supplier relations, inventory order guides, and integrations

  • Help new clients with the set-up process, primarily focusing on inventory upload

  • Connect various POS systems to the MarketMan platform

  • Manage the day to day of the data entry team

  • Run daily webinars on all aspects of the system

  • Communicate with sales, success, and product teams to improve the onboarding process

  • Contribute to big-picture projects in further improving the system


  • 0-1 years of experience in sales, customer success or HR, B2B SaaS or hospitality a plus

  • Entrepreneurial or startup experience a plus

  • Hard working and eager to be a member of a fast paced team

  • Excellent communication skills and outgoing personality

  • Native English speaker, Spanish or French speaking a plus

  • BA/BS required