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Sales Operations Analyst

SF Bay Area - San Francisco Full Time


Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world’s most complex IT environments, the Moogsoft AIOps platform helps the world’s top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives. Founded in 2011, Moogsoft has more than 120 customers worldwide including SAP SuccessFactors, American Airlines, Intuit, GoDaddy, Yahoo! and HCL Technologies and has established strategic partnerships with leading managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, and Wipro. To learn more, visit www.moogsoft.com.


Job Description

Moogsoft is looking for a Sales Operations Analyst to join our San Francisco or Denver office. As a Sales Operations Analyst on the Sales team, you will be working cross-functionally with Sales, Marketing, Finance, and other functional areas to help optimize revenue activities.


Responsibilities

  • Point person for Deal Desk related activities including helping sales reps align deal quoting & forecasting, deal closing process, license distribution, and helping guide deals through the internal approval process
  • Own the Sales Stack and other revenue critical technologies including Salesforce.com, DiscoverOrg, MindTickle, Clari, Outreach, etc
  • Prime admin for Salesforce.com (CPQ and Marketo experience a plus)
  • Own performance and productivity reporting
  • Support sales planning process and Board updates with modeling & analysis
  • Identify opportunities to improvements sales and marketing business processes - generate functional requirements documentation
  • Create and drive adoption of new business and system processes for operational efficiency
  • Resolve miscellaneous issues from sales, marketing, and finance
  • Act as a liaison between Sales, Marketing, and Finance

Requirements

  • 3-4 years experience in a business/system analysis role
  • High Salesforce aptitude (Salesforce Admin Certification preferred)
  • Strong Proficiency in Excel/Google sheets
  • Excellent written and verbal communication skills
  • Project management experience
  • Bachelor’s degree in Business or related degree