Sales Director, SMB

Greater New York City Area Full Time

Use Muck Rack to find journalists, get press for your story, monitor the news and report on the impact of your PR. Journalists can build portfolios and accelerate their careers.

Job Description

Muck Rack is the leading software platform for public relations and communications executives. Our mission is to make journalists, PR pros and marketers more successful by providing them with the technology they need to find journalists to pitch, and monitor their brand on a day-to-day basis.
As Muck Rack’s Sales Director you will oversee the company’s small business and mid-market teams. You will report to the company’s Chief Operating Officer and will be responsible for managing a team of new business reps. In this leadership role, a first for Muck Rack, you will have the opportunity to hire new reps to fill a team of 15.
You will work with customers based in the United States and around the world to continue to bring on forward-thinking public relations teams to Muck Rack’s platform. Current customers in the small business and mid-market space include Casper, Gogo Wireless, Cannes Lions, Zapier, SXSW, Sofar Sounds and more. Your ability and proven track-record to build a great team and help them thrive will be a key element to the company’s overall future success.

Responsibilities

Manage current team of 10 reps and successfully grow team to at least 15
Overseeing SMB and mid-market sales team that sells into companies with up to 1,000 employees
Tracking pipeline and maintain reports in Hubspot (our sales CRM)
Coaching and leading one on ones with the team members
Supporting the team members in hitting their quarterly sales goals
Working closely with operations to evolve and improve processes as the team grows
Hiring and onboarding new reps
Using Gong and Hubspot to track progress of the team
Filling in on sales calls and/or meetings for team members when needed
Pushing opportunities forward that need help from management
Leading sales meetings and workshops
Guiding reps through any procurement and legal processes

Requirements

Proven track record in sales, with a minimum of 3 years of experience as an individual contributor
At least 2 years experience managing a sales team selling yearly SaaS subscriptions with similar company employee size (0-999)
Managed at least 5 people
Has used Hubspot Sales CRM, Salesforce, Pipedrive, SugarCRM, Zoho, Dynamics or Copper.
Has successfully hired and trained reps before
Minimum of 3 years direct sales experience
Running CRM reports
Skills leading and presenting at meetings
Excellent understanding of B2B SaaS sales fundamentals / strong foundational sales skills
Time management skills
Customer and solutions focused
Data-driven / strong analytical skills
Ability to observe, evaluate, and give meaningful feedback