Senior Account Manager

Job Description

This role is responsible for pursuing growth and renewal opportunities to an existing book of Nasuni’s most prominent accounts to achieve pre-determined sales quotas and targets. The ideal candidate will possess a technology sales background that enables them to establish a trusted relationship with each client, ensure long-term client satisfaction and expand existing contract values. This person will routinely exercise independent judgment in developing methods, techniques and criteria for achieving objectives.

Responsibilities

• Forecasts and tracks key account metrics, renewals and expansion revenue.
• Identifies key business leaders and builds and maintains long-term relationships with VP and C-suite level influencers and buyers.
• Proactively pursues business development opportunities with prospective and existing premier agency clients to meet renewal and enrichment goals.
• Develops a strategy and plan for the growth of premier accounts by maximizing efficiencies and identifying potential opportunities where Nasuni can add significant value.
• Builds credibility through an in-depth understanding of a premier client’s business, organization, external environment, and industry.
• Drives collaboration with premier account teams throughout the life cycle of client engagements for the greater good of the accounts.
• Works with premier clients as a trusted advisor to solve problems and challenge their thinking to support them in driving growth.
• Meets overall renewal and expansion goals for the premier accounts assigned to them.
• Maintains full fluency in Nasuni’s products and services and how they are sold to deliver value in the marketplace.
• Assist with high-severity requests or issue escalations as needed.
• Mentors more junior Account Managers.

Requirements

• 2+ years of proven success in technology-related sales or business development experience in a business-to-business environment
• 2+ years of account management or customer satisfaction
• Excellent analytical thinking and problem-solving skills
• Demonstrated ability to work in a fast-paced, ever-changing environment
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communication skills
• BA/BS degree preferred
• Experience with Salesforce.com