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One Medical is committed to providing the best primary care through exceptional quality, a world-class experience, and second-to-none technology. Our highly-rated doctors take most insurance plans and are accepting new patients.
Job Description
We’re hiring at One Medical Group in MANHATTAN and we’re looking for people who are crazy enough to make healthcare better. Our mission is to build a top-notch organization with awesome people, thoughtful processes and inventive technology. We help our patients navigate the intricate healthcare system by being their advocates, guides and detectives.
Our team is already tightly-knit and kind of quirky, and we’re looking to maintain this special culture. We want detail-oriented people with friendly, flexible personalities to bring to our group!
Membership Advisors are the ultimate ambassadors of One Medical Group’s mission to provide high quality care, with outstanding service, at a low cost. They drive growth through one-to-one patient acquisition and introduce our standard of care in welcoming new members to One Medical Group.
We also provide amazing benefits and a competitive pay starting at $20.67/hr with annual opportunities for performance-based raises.
Responsibilities
- Manage a high volume of inbound and outbound introductory calls
- Leverage knowledge of One Medical Group to sign new members to our practice
- Navigate new members through the provider selection process, ensuring they are matched with a provider who can meet their clinical, emotional, and other needs.
- Consult with and educate members on their insurance and healthcare costs.
Requirements
About You
- Have demonstrated sales aptitude, with relentlessly high standards (you’re never satisfied with mediocrity)
- Assertive, persuasive and always focused on the customer’s needs
- Energized by change and self-motivated
- Always positive, team-oriented, and you implement feedback for self-improvement
- A diplomatic and exceptionally clear communicator/ Natural conversationalist
- Tech savvy. You have the strong ability to navigate through various software programs including Salesforce.com
- Adapt to new situations quickly and think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option