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Data Support Specialist

Greater New York City Area Full Time


OptionMetrics is the leading provider of historical implied volatility, greeks, and option pricing data for the US, Europe, and Asia-Pacific markets. IvyDB is the premier source of implied volatility and the industry standard for options research databases.


Job Description

OptionMetrics is looking for a highly motivated Data Specialist, to serve our growing customer base by analyzing and resolving data issues with our options market data.


Responsibilities

  • Research and identify data problems based on customer information, and submit corrections wherever practical
  • Identify and implement improvements to data quality checks
  • Relentlessly drive towards perfect market data
  • Work closely with our Customer Support and Quality Assurance teams

Requirements

  • Bachelor's degree in Computer Science or related field
  • 1-2 years' experience in a direct customer support role.
  • Excellent communications skills, both written and oral.
  • Familiarity with the SQL language.
  • Experience with financial market data a plus.