Sales Engineer

Greater New York City Area Full Time

OwnBackup proactively prevents you from losing mission-critical data and metadata with automated backups and rapid, stress-free recovery.

Job Description

OwnBackup is a leading cloud-to-cloud backup & software startup based in Fort Lee NJ, and looking for a Pre-sales Engineer to join our team.

The Pre-sales Engineer role is a high-impact role that will play a critical role in our growth strategy into the enterprise market and supporting our customers.

We are looking for intelligent, entrepreneurial, and highly driven individuals with a deep knowledge of the Salesforce.com Platform.

Responsibilities

Assist customers with basic troubleshooting and answer questions within the defined support SLA
Deliver killer product demonstrations to set OwnBackup apart from other solutions
Be an evangelist of the need to for enterprises to backup and own their SaaS application data
Respond to functional and technical elements of RFIs/RFPs
Convey customer requirements to Product Management teams and help validate functionality
Maintain a regular Customer feedback channel and provide inputs for product development.

Requirements

1-2 years experience in a technical sales / support role strongly – Must
In-depth knowledge of salesforce.com platform
Solid presentation and interpersonal skills
Excellent problem-solving skills and ability to troubleshoot and think quickly on the fly
Excellent written and verbal communication skills
Strong analytical and troubleshooting ability

Desired Experience:

Certified Salesforce admin / consultant