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Account Executive, SMB

SF Bay Area - San Francisco Full Time


PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. We were recently included in the 2017 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. Our dedication to our customers, collaborative spirit, ‘risk, fail, learn’ attitude, and a Get Stuff Done ethos drive innovation through our product and our culture. We are incredibly proud of our people programs that enable our employees to deliver their best every day. From our performance achievement philosophy to our great benefits, our robust culture of recognition to our commitment to inclusion and diversity, solving complex technical problems to delivering an amazing customer experience, PagerDuty is where you can do some of the best work of your career. Learn more at www.pagerduty.com. Follow our blog and connect with us on Twitter, LinkedIn, YouTube and Facebook.


Job Description

PagerDuty is looking for a sales person who is a tech savvy and loves to have fun! We’re looking for someone who has a consultative sales approach, a successful track record growing sales and able to run a live demo to a tech audience.

You will exhibit all the characteristics associated with a high performance sales culture, specifically leading and running a pipeline of new business opportunities and delivering results against a quota. PagerDuty is customer centric, the individual will provide the best sales experience possible for our customers.


Responsibilities

  • Generate revenue by selling, managing, developing and growing new clients
  • Prospect potential customers through inbound leads, outbound calling and targeted email prospecting
  • Understand customer goals and challenges, and establish PagerDuty’s product as the best solution available
  • Conduct 2-3 live product demos daily
  • Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction
  • Meet and exceed monthly, quarterly, and annual quota
  • Live in salesforce.com for all lead management and sales forecasting

Requirements

  • 2+ years of technical B2B closing experience carrying a quota
  • Previous experience with Salesforce.com (a MUST)
  • Technical product demo experience, selling to a technical audience
  • A proven track record of success selling into Mid-Market companies (closing new logos/ exceeding quota)
  • Effective time management, deal management, and problem solving skills
  • Self-sufficient with the ability to work independently and as a team player
  • Positive can-do attitude with demonstrated capacity to meet and exceed quota
  • Strong technical acumen, knowledge engineering culture, with the ability to relate to the customer