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Account Manager

SF Bay Area - San Francisco Full Time


We are Pantheon. Strategists and Developers by day. Hikers, world travelers, sports fanatics, and artists by night and weekend.

No challenge is too great for our team of passionate technology experts. We believe in the power of technology to advance your mission. Whether it’s streamlining logistics, facilitating decision-making, or simply conveying a message – we build technology solutions to meet real challenges.

And while technology might offer a solution, it takes curiosity, creativity, and careful thinking to determine how to make it work. Pantheon builds tools for the healthcare, social impact, and education sectors that make change happen seamlessly; what happens behinds the scenes remains behind the scenes and your mission is front and center


Job Description

Pantheon is currently looking for a customer driven, motivated, proactive and energetic person to join our Account Manager team. You will be responsible for partnering with existing clients in a consultative sales partnership to retain existing customers through renewals and drive revenue with new upsell opportunities.


Responsibilities

  • Build relationships with your client base and drive upsell
  • Identify new revenue opportunities
  • Increase awareness and drive more developer usage of the Platform
  • Collaborate with teammates to ensure client satisfaction and needs are met
  • Some travel to industry events and customer visits

Requirements

  • BA/BS or equivalent
  • 3-5+ years experience as an Account Manager, Account Executive, mix of both or other relevant experience
  • Salesforce experience
  • Proven success selling complex solutions and services
  • Comfortable with negotiating price, terms and conditions, and managing customer expectations
  • Strong objection handling skills
  • Ability to exceed an quarterly quota of $1M-$2M
  • Comfortable communicating across departments
  • Strong organizational skills
  • Genuine curiosity and desire to learn
  • Compelling cover letter telling us why you're the right person for the job and why Pantheon is the place for you