Account Manager

SF Bay Area - San Francisco Full Time

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT, and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform. Last year we announced $100 million in Series E funding from SoftBank Vision Fund 2, at a valuation over $1 billion. We are also backed by $100M of venture investment from Sageview Capital (Avalara, Demandbase), Scale Venture Partners (ExactTarget, Box, DocuSign, Bill.com), Foundry Group (SendGrid, Mapbox), as well as Baseline Ventures, First Round Capital, and Floodgate. Follow us to see how Pantheon is powering the open web, running sites in the cloud for customers including Stitch Fix, Okta, Home Depot, Pernod Ricard, and The Barack Obama Foundation. We’re proud to provide the speed and agility web teams need to win in the dynamic world of digital marketing.

Job Description

Pantheon is currently looking for a customer driven, motivated, proactive and energetic person to join our Account Manager team. You will be responsible for partnering with existing clients in a consultative sales partnership to retain existing customers through renewals and drive revenue with new upsell opportunities.

Responsibilities

Build relationships with your client base and drive upsell
Identify new revenue opportunities
Increase awareness and drive more developer usage of the Platform
Collaborate with teammates to ensure client satisfaction and needs are met
Some travel to industry events and customer visits

Requirements

BA/BS or equivalent
3-5+ years experience as an Account Manager, Account Executive, mix of both or other relevant experience
Salesforce experience
Proven success selling complex solutions and services
Comfortable with negotiating price, terms and conditions, and managing customer expectations
Strong objection handling skills
Ability to exceed an quarterly quota of $1M-$2M
Comfortable communicating across departments
Strong organizational skills
Genuine curiosity and desire to learn
Compelling cover letter telling us why you're the right person for the job and why Pantheon is the place for you