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Senior Commercial Account Executive

Greater New York City Area Full Time


Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.


Job Description

The Pendo Sales team has the goal of growing the business by 3x year over year. We have a team sales mentality where everyone works together toward a common objective. We are very metrics driven and hold ourselves to a high level of accountability. We follow these core values:

  • Hit your numbers
  • Work as a team
  • Grow and learn
  • Be exceptional
  • Have fun

As a Sr. Account Executive, you will be responsible for overseeing the success plan in a specific sales geo-territory. This will include managing a territory's larger deal cycles from generation through to close. While this role is not a managerial role, it will include strategizing with the Business Development Representative and Account Executive in that territory and running team efforts. You will be the primary contact with higher-tier revenue customers and have the responsibilities of demoing Pendo's platform, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts. As a Sr. Account Executive, you will be accountable for developing the plan that will lead to hitting your territory goal, with the full assistance of the company to make you successful.


Responsibilities

What you will do:

  • Work full cycle deals from demo complete to close
  • Research and target exciting new SaaS companies using prospecting tools
  • Be an integral part of Pendo's new sales team in New York City!
  • Build and manage a territory plan
  • Learn and demonstrate the Pendo platform to new prospective customers
  • Navigate a customer through a 30-day free trial and proof of concept
  • Negotiate contracts
  • Record and document all sales activities in SalesForce.com

Requirements

  • 5 years or more of sales experience, preferably in an entrepreneurial SaaS environment.
  • Proven success in closing deal sizes at or above 100k.
  • Consistent track record of hitting goal and numbers.
  • Possess an understanding of SaaS financial metrics.
  • Willingness to learn in a high-paced sales environment.
  • Ability to embrace feedback and hold yourself accountable.
  • The ability to learn technology basics and apply them to business situations.
  • Bonus: Technical or Product Management background.
  • Bonus: Entrepreneurial background