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Job Description
We are hiring a customer success manager to implement customer feedback, make sure our customers are getting the right candidates, and provide support for our account managers. You will work closely with our account managers to assist with onboardings and help ensure our customers get a special experience on RippleMatch.
Responsibilities
A good customer success manager is:
Competitive and hates to lose - Coachable and excited to learn - Highly organized - Hardworking - A strong writer - Empathetic
Requirements
- 1-3 years of previous client facing experience