Account Manager

Greater New York City Area Full Time


Ripple allows employers to find, target, and hire the students they want most at a fraction of the cost of the traditional model. Ripple was founded in a Yale dorm in the fall of 2015 by Andrew Myers and Eric Ho. Today we are headquartered in New York City and operate on campuses across the nation. As a team, we are united by the belief that life is too short to spend doing a job you don't love. By making active recruiting effective and affordable, we hope to help students, improve companies, and make college recruiting better for everyone involved.


Job Description

We are hiring an account manager to build deep customer relationships, synthesize customer feedback for our product team, and leverage our technology to deliver the right candidates to our customers each week. You will also onboard new customers, work closely with our account executives, and negotiate renewals. You will be responsible for numerous high-value relationships and will be expected to handle everything related to customer happiness. This position reports directly to our CEO.


Responsibilities

  • Warm, confident, and builds relationships quickly

  • Organized and can juggle multiple balls seamlessly

  • Listens carefully and heads off potential problems before they appear

  • Loves to sell and is constantly looking for new opportunities to deepen professional relationships

  • Hates to lose and prides themselves on succeeding in everything they do

  • Constantly seeks to improve and welcomes coaching and feedback


Requirements

  • 3+ years of experience in recruiting, account management, sales, preferably at a startup
  • Experience managing contracts with $10,000+ in annual value

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