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Account Manager

Greater New York City Area Full Time


RippleMatch uses artificial intelligence to connect companies to the most promising early career candidates across the country. Using machine learning across millions of interactions combined with rich employer and candidate profiles, RippleMatch provides early career candidates with an unbeatable candidate experience and ensures companies are getting matched with the best candidates possible. Whether an employer is trying to engage more first generation college students, improve the racial or gender diversity of their team, or make their first technical hire, RippleMatch removes geographic barriers and pinpoints a company's ideal candidates, connecting early career candidates with amazing job opportunities in the process. Since launching from a college dorm room, RippleMatch has grown to more than 50,000 active users, raised nearly $5 million in funding, and brought on some of the most exciting companies in the country as customers.


Job Description

We are hiring an account manager to build deep customer relationships, synthesize customer feedback for our product team, and leverage our technology to deliver the right candidates to our customers each week. You will also onboard new customers, work closely with our account executives, and negotiate renewals. You will be responsible for numerous high-value relationships and will be expected to handle everything related to customer happiness. This position reports directly to our CEO.


Responsibilities

  • Warm, confident, and builds relationships quickly

  • Organized and can juggle multiple balls seamlessly

  • Listens carefully and heads off potential problems before they appear

  • Loves to sell and is constantly looking for new opportunities to deepen professional relationships

  • Hates to lose and prides themselves on succeeding in everything they do

  • Constantly seeks to improve and welcomes coaching and feedback


Requirements

  • 3+ years of experience in recruiting, account management, sales, preferably at a startup
  • Experience managing contracts with $10,000+ in annual value

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