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Full Time

Ritual is a social ordering app that taps networks of co-workers and colleagues for fast and easy pick up and pay at a wide variety of local restaurants and coffee shops. With Ritual, users can mobile order and pay at all their favorite local eateries and coffee shops and have it ready to pick up when they arrive. By also uniquely giving friends and colleagues the ability to add their own food orders onto an existing order, Ritual gives customers the choice of either picking up themselves or having their food brought right to their desk. This ‘social ordering’ saves customers time and drives incremental orders for merchants. The best and busiest quick service restaurants and coffee shops in major cities across North America are using Ritual to give them a competitive, technological edge, driving profitability, and a more personalized way to connect with their customers.

Job Description

The right Market Development Manager loves a fast-paced environment with ambitious targets. The successful candidate will be a well-rounded, genuine person who has the passion to hustle like nobody’s business and deliver exceptional results.



  • Sourcing new potential clients, initiating contact and developing relationships.

  • Finding, pitching and closing accounts. Basically, rockin’-it out there, in pursuit of achieving #1 status in the category!

  • Building a sales strategy to grow business within new territories and execute at light speed.

  • Deliver exceptional customer service to all accounts. Building loyal and strong relationships at a local account level.

  • Anything and everything that can go wrong with an account is yours to own, work through and come up with creative solutions while enlisting team support.



  • Bachelor’s degree preferred

  • 2-3 years of experience in Field Sales or Account Management role

  • History of success hitting the streets to close deals

  • Proven success being accountable to sales targets and KPIs

  • Demonstrated empathy for merchants, vendors and other stakeholders

  • Creative solutions-driven mindset, with a “get things done” attitude

  • Entrepreneurial and fearless

  • Bonus points for existing relationships within the restaurant industry

  • Entrepreneurial spirit - pride yourself on seeing it through and executing with excellence

  • An innovative mindset - you are extremely creative and constantly looking for ways to improve upon things

  • A charismatic “people personality” - flexible, fearless, and excited to help build something awesome and share it with the world

  • Authentic and genuine - Can we throw you in any conversation and you’d thrive? We work with a range of cafes, restaurants and QSRs. You should be able to kick around any conversation and make others feel comfortable.