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Sales Operations Manager

Greater New York City Area Full Time

Glia (formerly SaleMove) enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.

Job Description

This is your chance to join a rapidly growing start-up that is doing just about the coolest thing with the online sales process that anyone has ever seen- bringing an in-person customer experience to any website!

Join SaleMove as a Sales Operations Manager! In this role, you’ll run mission-critical sales operations functions – from managing our CRM to creating new growth strategies. We’re a mission-driven company and need your help changing the way organizations engage their customer online.


Partner with cross-functional teams to identify and execute growth strategies Analyze and report on sales performance; implement new approaches and synthesize insights from the analyses Manage inbound requests for CRM (i.e. changes and implement incremental changes to processes and CRM Project manage roll outs for new tools and process changes Analyze sales activities and metrics to identify areas of opportunity and implement solutions Work closely with Marketing team to track and optimize campaigns Partner with the customer success team to build out support infrastructure


Undergraduate degree from top tier university with stellar academic record Excellent problem solving and analytical skills A diligent work ethic (i.e. attention to detail) The ability to thrive in cross-functional environments An independent and proactive work style 1-2 years of work experience preferred