Toptal is an elite network of the world’s top talent in business, design, and technology that enables companies to scale their teams, on demand. With $100+ million in annual revenue and triple-digit growth, Toptal is the largest fully-distributed workforce in the world. The Toptal network includes thousands of designers, developers, project managers, product managers, and finance experts in more than 100 countries. To be accepted into the network, all applicants must pass a screening process that includes professional communication skills, along with a variety of technical exams specific to the applicant's area of expertise.
You will be joining a high-energy team whose job is to introduce clients from around the world to Toptal. You will be speaking on a daily basis with executives, managers, and engineers at companies across an extremely broad range of industries and sizes. To excel at this position, you must have exceptional discipline, attention to detail, and motivation. You must be fully capable of taking ownership over client relationships and sales goals, including responding to consistent challenges and going above and beyond as needed.
This is a remote position that can be done from anywhere.
Responsibilities: - Collaborate with the team in claiming and responding to all inbound client inquiries. - Research clients to better connect with them, understand their needs, and identify critical business opportunities. - Remain highly knowledgeable about industry trends, market activities, and competitors. - Determine client fit. - Establish, grow, and maintain business relationships with current and prospective clients, taking ownership over the generation of new business for Toptal. - Track your individual and team performance against quantitative goals, brainstorming and executing optimizations as needed. - Resolve issues by investigating the root of the problem, planning sound solutions, and making recommendations to team leaders. - Be in constant communication with your team via Zoom.
Requirements: - You must have excellent customer service skills and outstanding phone manners. - You must be highly motivated and continuously strive for personal and professional improvement. - Ability to understand and develop sales strategies. - A positive, confident, and determined demeanor. - Ability and desire to discover pain points and help clients resolve them. - You must be capable of flourishing in a competitive environment. - World-class time management skills. - A technical background is preferred. Familiarity with software development is a plus. - Previous sales experience is a plus, but is not required. - You must be willing to help your teammates, share your knowledge with them, and learn from them. - You must have excellent written and oral communication skills. - You must be an outstanding individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.