RFP Manager

Palo Alto Full Time

TripActions provides 8,000 global customers with smart corporate cards, expense management, and travel to automate manual processes and drive spend visibility.

Job Description

TripActions sees significant adoption in the market, we plan to scale our sales organization several times across multiple offices over in the coming months. With our lightning-fast growth and mission to build the best transformative sales team on the planet, you will work closely with Sales and Finance leadership to build the right foundation for scale.

We are looking for an experienced sales operations professional that can manage our Deal Desk, RFP/Security requests, field enablement logistics, and strategic projects to support our sales organization. Reporting to the Head of Sales Operations, the ideal candidate will have analytical and problem-solving skills who is comfortable interacting with all levels, including Executive Management, Sales, Finance, Business Operations, and peers. We're seeking a self-starter who can recognize where processes can be improved and who will take the initiative to improve them.

Responsibilities

Serve as the point of contact and subject matter expert on deal structure and internal deal issue resolution on behalf of the sales team
Lead the day-to-day aspects of quoting and commercial terms approvals in driving deals to closure
Read, interpret, and escalate contractual language to ensure non-standard transactions comply with revenue recognition and business policies; maintain deal playbooks as needed
Work closely with Finance, Legal, Sales, Product and Operations teams on non-standard deal requests
Assist in responding to Security Questionnaires, RFPs, RFQs, and RFIs
Maintain an agreed upon internal SLA on deal turnaround times
Maintain a focus on continuous process improvement by identifying opportunities for efficiency and training while implementing time/resource saving solutions for scaling revenue
Support our Field Enablement Leader to build out programs and content
Execute special projects as needed

Requirements

BA or BS in Computer Science, Engineering, Information Systems and/or equivalent formal training or experience
Minimum 2-3 years of relevant deal desk, sales operations, and/or contract negotiation
Salesforce.com administrative, configuration and reporting skills
Demonstrate you can identify, analyze, and resolve issues independently
Ability to thrive in a dynamic and changing environment
You have a collaborative working style, experience working across the company with teams of varied size to achieve common goals
SaaS industry experience highly desired