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Account Executive, Mid Market

SF Bay Area - San Francisco Full Time

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives, designers and UX researchers confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue. UserTesting has over 1,200 subscription customers, including half of the top 100 brands in the world, and has delivered human insights to over 35,000 companies to-date. Backed by Accel and OpenView, UserTesting is headquartered in San Francisco, CA. To learn more, visit

Job Description

As an Account Executive, Mid Market, you have a proven track record of closing SaaS deals in a high paced environment with businesses from multiple verticals. Intelligent, quick-witted and persistent, you understand how to sell a product while broadening a customer’s perception of its value. Your sense of urgency translates into shorter sales cycles and bigger deals. You’re confident because no one prepares more than you.


  • Passionately evangelize remote user research & testing to Mid Market business leaders
  • Generate new business opportunities to fuel your pipeline, while managing leads generated through marketing campaigns
  • Conduct product demos
  • Manage full sales-cycle in a consultative manner, including contract negotiations
  • Optimize pipeline while meeting the weekly/monthly activity goals you set for yourself
  • Prioritize opportunities and manage your time & resources appropriately
  • Coach team members and accept coaching whenever it is given


  • Bachelor's degree, or equivalent work experience
  • 4+ years of sales experience or provable track record of exceeding a high quota in a sales environment, preferably with SaaS
  • Entrepreneurial mindset
  • Able to thrive in a startup environment—moves quickly, thinks strategically and is good at tactical execution
  • Passion for web technologies and great user experience
  • Excellent written & verbal communication skills
  • Ability to multi-task, prioritize and manage time effectively