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Customer Success Manager

Full Time

Wade & Wendy is building conversational AI chatbots to improve the hiring process. We equip companies and people with insights and recommendations to make more informed hiring decisions. Named a Top NYC Startup by Built In NYC, Wade & Wendy has also been featured in Techcrunch, Business Insider, The Washington Post and VentureBeat. Backed by Slack, ffVC, Randstad and others, Wade & Wendy is creating a more engaging and chat-driven hiring experience.

Job Description

We’re looking for our first dedicated customer success teammate. You’ll build process for onboarding and rolling out our SMB product, as well as building up the technical support practices for job seekers actually chatting with our product.

You’ll make sure job seekers and hiring teams are getting the most out of Wendy - while also working closely with our product and sales teams to push our offering forward.