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Sales Development Representative

Full Time


Welkin Health is a digital health company that helps healthcare organizations improve health outcomes and reduce operational costs through engagement, education, and support programs for people living with chronic disease. Our platform enables healthcare companies to build custom, successful digital therapeutics. Our workflow and communication software, customized for each partner, allows care teams to prioritize patient outreach and reach individuals on any device, including SMS, phone call, and email. Welkin helps teams focus on building and maintaining long-term relationships with custom configurations of the Welkin patient relationship management platform. Welkin’s team is highly accomplished in technology and healthcare, and includes engineers, designers, business development and medical affairs staff with experience from Facebook, Google, Microsoft, Circa, Sutter Health and The California Department of Public Health/UCSF. To inquire about partnering with Welkin, write to partnerships@welkinhealth.com.


Job Description

SDRs are arguably the most important people on Welkin’s growing Outbound Sales team, because it all starts with your phone calls, your emails, your message. Without great SDRs, the Sales team goes nowhere and Welkin cannot fulfill its mission of helping people living with chronic disease live happier, healthier lives.


Responsibilities

  • Defining Ideal Company and Customer Profiles with Account Executive (AE) team
  • Building and maintaining prospective customer lists
  • Running outreach (calling and/or emailing) campaigns to prospective customers
  • Ensuring a smooth transition during SDR-AE customer handoff
  • Exploring and experimenting with new Sales Operations tools
  • Collaborating with your SDR teammates to refine processes and strategies
  • Working hand-in-hand with Marketing to refine and align messaging - - ---- Developing new professional skills with your AE, SDR, and other Sales teammates

Requirements

  • Creates team and mission synergy before role
  • 2+ years experience working as a customer-oriented professional
  • Operates with a “you first, me last” mentality
  • Possesses a growth mindset
  • Understands and can implement sound scientific or engineering practices (feedback loops, scientific method, rigorous testing, etc.)
  • Will continually learn and practice communication techniques grounded in human psychology (non-verbal communication, charisma, body language, vocal tonality, presentation skills, etc.)
  • Believes a career in Sales is a noble profession, fuels positive impact, and is grounded in integrity

Preference Given for: - Prior experience working at a SaaS startup (bonus points for healthcare SaaS) - Demonstrating intellectual curiosity - Working knowledge of sales texts, strategies, processes, and terminology - Personal experience living with or connected to person living with chronic disease