Jobpost draft 908
WinIt is an app enabled driver advocate assisting users with managing and contesting parking & traffic tickets. Our ultimate goal is to create a one stop solution to solve challenges drivers have to deal with throughout the lifestyle of car ownership --- such as: helping drivers get the best price on auto insurance, leasing & financing.
About Us: WinIt is the industry leader helping drivers fight their parking & traffic tickets.
Our long term goal is to become a one-stop solution to assist drivers with their automotive related challenges. This includes helping drivers finding the best price on auto insurance, leasing & financing options, mechanics etc.
We've bootstrapped the company and have dismissed over $10 million worth of fines.
We offer competitive bonus, healthcare and other benefits. More info here: https://web.appwinit.com/careers
Your Responsibilities: - Assist customers with their ticket submission. - Communicate professionally with customers through various channels, including phone, email, and text. - Collaborate with other operations teams to ensure a seamless customer experience.
Requirements: - A bachelor’s degree preferred and at least 1+ year of work experience - Strong communication skills and an enthusiasm for speaking with customers over the phone; past call center experience a plus - A sales mindset: you’re motivated by the opportunity to connect prospective customers to a product that meets their needs - Honesty, integrity, & ethics: you can be trusted to do the right thing for customers and for the team - A go-getter attitude, passion for helping customers, and effective problem-solving skills - A desire to be apart of a team where you can take ownership of your work AND your team's success - The desire to grow professionally and contribute to the success and culture of the company