Sales Development Manager

Job Description

As the manager of the Sales Development team, you will be part of a highly energetic, high-performance sales culture. Your team will be the first point of contact for prospects arriving from our demand generation programs as well as outbound efforts.

Responsibilities

• Driving team members to achieve daily/weekly call metrics
• Support the team with structure and process to follow up on Marketing
• Manage team members on following both inbound and outbound call cadences, while also following outbound email best practices.
• Provide hands-on coaching techniques to drive the SDRs to have quality initial conversations with Decision Makers, and convert them to Discovery Calls.
• Recruit and hire top talent to continue to build best-in-class SDR Team.
• Develop SDR representatives along their desired career path, to be promoted to Senior SDR, Account Executive and Sales Leadership.
• Proactively identify areas of need and assist in training new hires, and existing team members.
• Enhance existing onboarding training program for new hires, to help all representatives get off to a flying start, and reduce ramp time to productivity.
• Train team members and assist in delivery of Discovery Calls to prospects.
• Work with SDRs, AEs and Sales Unit Leadership to forecast and progress deals through the pipeline.

Requirements

• 1-3 years of sales development management experience, preferably in SaaS sales.
• Understand the day-to-day of a Sales Development Rep and Account Executive
• Ability to motivate team, with sharp focus on metrics.
• Strong coaching skills to help team executive initial conversations, discovery calls and handle objections.
• Work closely with Sales Unit leadership.
• Excellent phone and written communications skills.
• The desire to master this role and take on new challenges.