Senior Manager of Mid-Market Business Development
Yotpo provides brands with everything they need to win in a customer-centric world. Yotpo’s suite of integrated solutions for user-generated content marketing, loyalty, and referrals helps commerce companies accelerate growth by enabling advocacy and maximizing customer lifetime value. With Yotpo, brands can effectively leverage social proof to increase trust and sales, cultivate loyal customer advocates, and make better business decisions based on customer feedback. Yotpo proudly serves thousands of brands including Patagonia, Away Travel, Glossier, and MVMT Watches. An official partner to Google, Facebook and Shopify, Yotpo has raised $101 million in funding and employs over 300 employees globally.
Yotpo is looking for a Senior Manager of Mid-Market Sales Development who will be responsible for on-boarding, training and leading of a team of Mid-Market Sales Development Representatives. This team is responsible for active engagement with Yotpo’s top-tier prospects through unique, persistent and customized outreach. You would lead in the development, management and training of these reps around sales best-practices, creative follow-up communications and effective cadence.
Your team is ultimately responsible for ensuring a large portion of the Mid-Market team’s new business success through attainment of a revenue quota in addition to a demo quota associated with new opportunities. As the Senior Manager of Mid-Market Sales Development, managing the lead-generation process - and marketing lead management process - to maintain top of funnel growth will be a top priority for you and your team's success.
-Assume responsibility of a team of both tenured and ramping Mid-Market Sales Representatives that you will continue to develop and grow. Hire and train MMSDRs according to company values and methodology. - Identify areas for growth in individuals on the existing team, collaborate with them to understand their own goals, and partner with them accordingly to strategize for obtaining these new skills and reaching said goals - Work alongside sales and marketing leadership to inform our GTM strategy and then identify and execute upon new opportunities for team and company-wide training, development and motivational initiatives - Collaborate with sales leadership to train MMSDRs on the existing and ever-changing qualification processes - Manage day-to-day performance of all sales team members and deliver employee reviews - Lead and schedule weekly and/or monthly team meetings with sales team and leadership - Track sales team metrics and report data to leadership on a regular basis - Implement performance plans according to company procedure - Embody company culture and maintain high sales employee engagement - Meet predetermined revenue goals through the activities of direct reports - Ensure correct usage of CRM and other sales applications
- 3+ years of management experience and prior Sales Development experience is required
- 1+ years in an Account Executive role; within SaaS and marketing preferred
- Data-driven, and accustomed to making decisions and strategies based upon those numbers
- Strong interpersonal skills
- Exceptional written and oral communication skills
- Hardworking, persistent, and dependable
- Bachelor’s degree; business, economics, or marketing major preferred