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Inside Sales Manager

Greater New York City Area Full Time

Zipdrug is the only data-driven company connecting healthcare plan members to the highest quality pharmacies in the US, resulting in better outcomes for members, significant cost savings for payers, and increased revenue and reputation for pharmacies. Our proprietary and intuitive technology is the conduit to better outcomes for all stakeholders. Zipdrug is based in Jersey City and is a venture-backed start-up.

Job Description

Our Patient Enrollment Team is growing rapidly and we are seeking a seasoned Sales Management Professional to build and lead our purpose-driven, highly capable inside sales team. This is an exceptional ground floor leadership opportunity within a rapidly growing organization.

As Zipdrug's first Inside Sales Manager you will work within a close-knit group, managing and coaching your team. This job is intended for a manager who can lead, nurture, recruit, motivate, inspire and train others.



  • Assess team performance and provide effective leadership/coaching/mentoring to meet or exceed all KPIs

  • Maintain a high level of professional communication at all levels - both written and verbal to internal and external members

  • Oversee and manage the Direct Response Marketing efforts

  • Make calls alongside staff for training, compliance and to lead by example (Player and Coach)

  • Provide effective feedback and drive improvement

  • Maintain a positive attitude and foster an environment/morale that supports this organization's team oriented and congenial culture

  • Analyze data, detect trends/issues and provide solutions

  • Contribute proactively to process improvement and knowledge sharing



  • BS/BA or equivalent experience

  • 2-3 year's management experience in an environment focused on direct to consumer sales with superb client service

  • Strong management experience and a proven track record of increased production and team performance success such as Objection Handling Skills

  • Empathy toward the potential members - you will be asked to balance care & quality of call while ensuring goals are met. This balance is critical to our purpose-driven mission of helping people, having fun while growing as a business

  • Need to be purpose driven and really care about making a difference - altruists welcome