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Channel Manager

Greater New York City Area Full Time


Zoovu is the ultimate AI-driven conversational search platform helping customers find the things they’re looking for by having a conversation - not by typing or talking keywords! We turn every search into a conversation that leads to a fruitful shopping experience for the customer, the brand, and the retailer! Our AI-driven search platform interacts with millions of consumers, collecting hundreds of millions of data points every day. This stream of customer data combined with Zoovu’s machine-learning algorithms helps digital commerce professionals optimize and personalize each customer interaction through a series of questions and answers that lead them to confident purchasing decisions. Zoovu clients see a 211% uplift in conversion and a 47% average order value uplift. More than 2,500 brands and retailers use Zoovu to have conversations that convert including Amazon, Coty, Whirlpool, and Canon. Zoovu operates worldwide in 500+ product categories, across all languages. See more at www.zoovu.com


Job Description

We are on a mission to change the way people shop and decide. Because we are facing new exciting tasks everyday, we need people like you to help us to provide the highest quality solutions for our clients.

The successful candidate will be joining the fastest growing region of SMARTASSISTANT, and include vast scope for personal development and career progression through proven performance as a Channel Manager.


Responsibilities

  • Establishes productive, professional relationships with key personnel in assigned partner accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
  • Sells through partner organizations to end users in coordination with partner sales resources.
  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Leads solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.
  • Ensures partner compliance with partner agreements.

Requirements

  • University Degree
  • 2-5 years experience in Sales (SaaS preferred)
  • Track Record of achieving and exceeding quota
  • Experience in SaaS, Ecommerce, technology a plus

Skills/Personality: - Strong Oral and Written Communication skills - Achievement Oriented - Experience working with senior to C-level executives - Technically minded but solutions oriented - A passion for helping Brands to improve customer experience - Loves to debate (not argue) - Friendly, warm, team player - Confident, not arrogant - Autonomous - self starter - Direct and clear communicator, articulate - Structured, organized, and concise - Convincing, but not sales-y