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Inside Sales Representative

Full Time

As an OSRAM business, Digital Lumens is driving the industrial and commercial smart building revolution through superior software, products, and system integration. Its cloud-based intelligence platform, SiteWorx, brings the tangible benefits of the Internet of Things (IoT) to commercial and industrial environments worldwide, and leverages the power of connected lighting, IoT sensors, and software to deliver business intelligence from a unique vantage point—overhead. Its smart building solutions have been deployed across nearly 500 million square feet of space, and the company is distinguished by breakthrough technology, a management team of proven visionaries from the solid-state lighting and distributed networking industries, and proven results from real-world clients in 45 countries. For additional information, please visit

Job Description

Based in Boston MA & supporting sales operations throughout the United States, the ideal candidate will establish and develop key relationships with assigned National Accounts through outbound telephone, email and other avenues. In addition, you will communicate Digital Lumens’ value propositions by offering products and services. A key element of success will be working to establish effective business relationships with resellers and customers, identify new business opportunities, and actively close on leads, quotes, etc. Also, you will maintain minimum expected call frequencies and maintain appropriate documentation via Company’s methods.


  • Achieve annual targets for establishing reseller partnerships and sales; understands and communicates Digital Lumens’ products and pricing strategies
  • Builds relationships to promote sales growth of accounts through outbound contacts; establishes working relationships with resellers, end-users and buyers in order to secure sales
  • Develops and maintains effective relationships with multiple departments; identifies key players at customers’ organization; understands and meets customers’ needs
  • Probes and identifies sales opportunities that are not readily apparent; offers solutions Is empowered to coordinate efforts with other departments to ensure the satisfaction of and bolster the relationship with their accounts
  • Performs sales support duties on their accounts such as entering orders and quotes
  • Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans to Company management as required
  • Develops new business through researching and understanding the industry/customer’s market
  • Attends product/vendor/systems meetings and training to stay up to date on new product lines and current systems
  • Utilizes available resources to cross reference products to meet customer order requirements
  • Maintains accurate records and the files necessary for proper management of customers
  • Performs other duties as assigned


  • Bachelor’s Degree in Marketing, Business, or an equivalent combination of education and experience
  • Minimum of two years of Inside/Field Sales experience in lighting or technology product categories
  • Proficiency in Excel and MS office applications is required and strong database experience is desirable
  • Knowledge of or other sales tracking software applications