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Market Response Representative

Greater New York City Area Full Time

Grovo is the world’s leading Microlearning solution, providing modern learning that employees actually like. Grovo helps L&D teams engage employees and drive their business forward by delivering a constantly evolving library of customizable Microlearning lessons through an easy-to-use platform. Hundreds of companies of all sizes, from PepsiCo and Gap Inc. to Bitly and Magellan Health, trust Grovo to onboard employees faster, deepen their leadership bench, enable customer-facing teams, re-envision compliance programs and build inclusive, mission-driven cultures. Established in 2010 with offices in NYC and San Francisco, Grovo is backed by world-class investors including Accel Partners and Costanoa Ventures. Learn more at

Job Description

As a Market Response Representative (MRR) you will be responsible for making Account Executives successful. Make them successful, and they will make you successful. The ideal candidate has one focus – to review, contact and qualify marketing-generated inbound leads and deliver them to the Account Executive team.

This position reports to Grovo’s Sales Manager at our NYC headquarters.


  • Execute proven processes to generate new sales opportunities
  • Strategize with top-producing Account Executives and Sales Managers
  • Orchestrate discussions with senior execs around their business needs
  • Manage and maintain a pipeline of interested leads
  • Leverage Salesforce to operate more efficiently


  • 1-3 years sales experience with proven record outperforming quota
  • Undergraduate degree from an accredited university
  • Excellent written and verbal communication skills
  • Knowledge in selling complex systems products
  • Lives in New York Tri-State area  Preferred
  • Experience selling SaaS products
  • Proficient in and Google Apps Personal The ideal candidate is:
  • High energy with a high EQ
  • Very organized and detailed oriented
  • Good communication skills
  • Candidate must have CRM and experience
  • Autonomous while still collaborative
  • Knows how to laugh
  • Be proactive, creative, and able to work individually as well as work as part of a team
  • Responds promptly to client needs, solicit client feedback to improve service
  • Speaks clearly and persuasively in positive or negative situations
  • Listens and gets clarification, responds well to questions
  • Gives and welcomes feedback
  • Wants to win individually and as a team