Account Manager

Greater New York City Area Full Time

Investis Digital has been at the forefront of digital communications and marketing for two decades. Over time we’ve gained deep sector knowledge, invested in leading technologies, and built lasting and trusted relationships with c1600 global companies, including Ascential, Anglo American, Rolls-Royce, Fruit of the Loom, and Vodafone. Through a proprietary approach we call Connected Content, we unite compelling communications, intelligent digital experience and performance marketing to help companies build deeper connections with audiences and drive business performance. We tell brand stories through strategic and engaging content that meets your audiences at the right time, in the right place, with the right message. We build and run intelligent websites and digital experiences that are rapidly deployed and strategically measured, underpinned by our secure, world-leading Connect.ID technology and 24/7 service. We find the audiences that matter most through powerful performance marketing solutions that optimize and amplify your brand across all touchpoints. This unique blend of expertise, technology and “always on” service allows clients to trust that their digital footprint and brand reputation is secure and protected 24/7 by our dedicated team of 500 digital experts across 9 global offices. To learn more about how Investis Digital has been powering digital communications since 2000, please visit: www.InvestisDigital.com

Job Description

We are currently looking for experienced sales professionals to join the client-facing team of a high-growth NYC startup. The Account Manager will be in charge of the maintenance and retention of current and past clients. There must be a high level of comfort in client communication, fielding questions, and negotiating prices. The ideal candidate will be enthusiastic about helping our clients and have experience and interest in sales.

Responsibilities

Be the primary point of contact and build long-lasting relationships with our clients
Responsible for client satisfaction and client service on daily basis
Negotiate pricing options
Address and counter any objections and questions from the client
Actively manage and update all account information in our systems
Work with sales and marketing teams to expand client base

Requirements

2+ years of account management or sales experience
Effective verbal and written communication skills
Must be comfortable communicating via phone/email in high pressure situations
Must have excellent organizational skills with a keen attention to detail
Expert in Microsoft Office Suite and good understanding of CRMs