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Account Manager

Greater New York City Area Full Time


Investis Digital is an award-winning global digital communications company. Founded in 2000, the company combines effective storytelling and engaging digital experiences with world-class performance marketing and cutting-edge technology to help businesses communicate clearly and authentically with any audience. Investis Digital’s 2,000 global clients including Ascential, ASOS, Fruit of the Loom, Rolls-Royce, WWE, and Wyndham trust the Investis Digital team of more than 500 employees to deliver stronger relationships with audiences and improved ROI through our Connected Content approach. For more information, please visit: www.investisdigital.com www.investisdigital.com/company/careers


Job Description

We are currently looking for experienced sales professionals to join the client-facing team of a high-growth NYC startup. The Account Manager will be in charge of the maintenance and retention of current and past clients. There must be a high level of comfort in client communication, fielding questions, and negotiating prices. The ideal candidate will be enthusiastic about helping our clients and have experience and interest in sales.


Responsibilities

  • Be the primary point of contact and build long-lasting relationships with our clients
  • Responsible for client satisfaction and client service on daily basis
  • Negotiate pricing options
  • Address and counter any objections and questions from the client
  • Actively manage and update all account information in our systems
  • Work with sales and marketing teams to expand client base

Requirements

  • 2+ years of account management or sales experience
  • Effective verbal and written communication skills
  • Must be comfortable communicating via phone/email in high pressure situations
  • Must have excellent organizational skills with a keen attention to detail
  • Expert in Microsoft Office Suite and good understanding of CRMs