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Manager, Sales Operations

Greater New York City Area Full Time

We lead the leaders. Ladder’s community of 10 mm leading professionals come to us to be inspired, grow in their careers, and get ahead in their professional lives. We focus on the $100K+ job market, representing 25% of all jobs and about 50% of income in the US & Canada. We build data-driven tools, marketplaces, news and entertainment products for our growing audience, and the companies, recruiters, and advertisers that want to reach them. We work best with people who enjoy using their talents, commitment and hard work to achieve great successes for millions of real life users through products that impact their careers. We are deeply technology-driven -- about half the company are engineers, technical product people or product designers -- but we never build technology for technology’s sake. We’re always trying to connect our efforts to the good it can do in people’s lives.

Job Description

Ladders is the leader in $100K+ careers. We are a fast-paced, high-growth company, with lots of opportunities to build your career. Our mission is to "lead the leaders", and we do that for our 10 million members every day with news, tools, information, and listings for the professional market.

We are actively hiring in engineering, product, sales, and operations. We were the #1 fastest-growing career site in the USA in 2017, and had our best sales quarter ever in Q1. If you're looking for a place with great colleagues, a great mission, and a great view of New York Harbor, apply below! The Job • Reporting to the VP, Sales, lead all sales operations efforts at Ladders, covering 3 main areas:

Data Management • Admin leading build out and re-build of system • Align system with current sales process and create improved workflows in order to streamline processes • Build and maintain integrations between marketing automation and business intelligence tools • Manage territory build out of high growth sales organization with multiple roles

Data Analysis, Reporting, & Insights • Turn our wealth of data of our business into a strength for the sales organization • Own key weekly, monthly, quarterly reporting, analysis, and insights • Report on results, analyze trends, suggest improvements • Work with Business Intelligence and Marketing teams to manage build out of data analysis, reporting, and insights

Leadership - as an integral part of the Sales and Company leadership teams, lead by example to continue to drive our team and business forward


Your skills • You’re looking for a rocket ship where you can apply your skills to accelerate revenue growth and organizational effectiveness • You know how to use all the tools and sales tech stack to achieve your goals and commitments • You provide a proactive, rather than reactive, approach to data management, data analysis, and team enablement • An entrepreneurial “own the outcome” mindset, and an appreciation for the joys and pain of being the challenger brand • Ability to identify bottlenecks in the process through data analysis • Proactive rather than reactive • Ability to understand customer and buyer, in order to understand the data, and make proper recommendations • Capable of driving sales operations as the company continues to grow and scale the business • Provide support to enable sales organization efficiency & success • Ability to partner with other business units to achieve organizational success