Head of Sales Operations

SF Bay Area - San Francisco Full Time

Today’s data is complex and often siloed, presenting serious challenges for leading brands that rely on it — to make the right business decisions, to deliver exceptional customer experiences and to stay ahead of the competition. This reliance on data brings with it a need for simplicity, speed and scale. SingleStore delivers the world’s fastest distributed SQL database for data-intensive applications, SingleStoreDB.

By combining transactional and analytical workloads, SingleStore eliminates performance bottlenecks and unnecessary data movement to support constantly growing, demanding workloads. Digital giants like Hulu, Uber, Comcast and many more of the world’s leading SaaS providers choose SingleStore to unleash the power of their data — supercharging exceptional, real-time data experiences for their customers.

If you want to work at a company that celebrates diversity, innovation, leadership, and creativity every day, check out our openings at https://www.singlestore.com/careers/.

Job Description

MemSQL is looking for an experienced Head of Sales Operations to lead both strategic and tactical aspects of the sales operations team. Reporting to the VP of Worldwide Sales, this individual will drive sales operations for our growing sales organization. This high-impact, high-responsibility role requires a strategic, metrics-driven operations expert who will have a major impact on the company’s growth and sales success.

Responsibilities

Consistently analyze the health of the business and put plans in place for operational improvements
Present and make data-backed recommendations to the executive team
Help evolve best practices to reduce the cycle time of deals
Assist with both standard and complex deals, giving the Sales org more opportunity to close business
Own Order Desk process from start to finish
Partner closely with various team including Demand Gen, Inside Sales, and Field Sales
Partner with sales leadership to identify opportunities to increase various sales funnels
Create dashboards and build reports in Salesforce
Architect and plan revenue achievement roadmaps
Own commission planning and execution of plans
Drive and lead the effective implementation of sales ops initiatives such as opportunity management tracking and forecasting, customer relationship management, customer satisfaction program, sales training/development, and infrastructure projects

Requirements

Strong knowledge of systems, having deep experience with Salesforce, Excel, Xactly, and BI Tools
Strong analytical skills, with experience managing sales reporting and sales metrics
Strong understanding of the latest sales tools and optimizing existing sales software
Excellent written and verbal communication skills combined with very strong presentation skills
Deep business acumen, having experience in the enterprise software space
Management experience, including both people and project management