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Customer Service Representative

Greater New York City Area Full Time

ROI Solutions is one of the fastest growing customer management business process outsourcers with locations across the United States and internationally. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home. With 4 locations across the globe, ROI Solutions is creating new opportunities daily.

Job Description

Take inbound phone calls and chats to provide excellent assistance for CENTURY 21 real estate agents and brokers. You will use a variety of CENTURY 21 online tools in assisting the agents and brokers with marketing tasks utilizing our CRM to create the tasks.

If you enjoy being part of a team that works together to provide the best experience we want to speak to you.


  • Someone with knowledge of online marketing practices using SEO and social media.
  • Someone who is self motivated to provide the best experience for the agents/brokers we assist by learning the tools available.
  • Prefer prior marketing experience but willing to train.
  • Monday - Friday hours range from 7am - 8pm
  • Saturday on rotation 8am - 12pm
  • Sunday on rotation 8am - 12pm
  • Compensation: $9.00 per hour