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Key Accounts Sales Director

SF Bay Area - San Francisco Full Time

Vonage (NYSE: VG) is redefining business communications once again. We’re making communications more flexible, intelligent, and personal, to help enterprises the world over, stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world’s most flexible cloud communications platform. True to our roots as a technology disruptor, our flexible approach helps us to better serve the growing collaboration, communications, and customer experience needs of companies, across all communications channels. Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, Australia and Asia.Vonage is a registered trademark of Vonage Marketing LLC, owned by Vonage America Inc.

Job Description

As a Key Account Sales Director at Vonage you will grow, manage and develop our industry leading sales team focused on our key accounts. We are growing rapidly as part of the massive migration of communications infrastructure and applications to the cloud and you are going to be a huge part in our success.


Managing teams that excel in selling software solutions to enterprises by leading, growing and mentoring Organized and Inspiring Communication: Effectively communicate (both verbal and written) with our customers and internal stakeholders - Pipeline management: Strong pipeline growth, management of pipeline in, overseeing projects to ensure customer expectations are met and projects stay schedule. - Solution-selling: Effectively align with prospects and customers on the goals of new projects - Selling communication solutions to solve specific business challenges - Winning New Business: Your hunting ground will be the Eastern US and targets include relevant and large Digital Natives, SaaS/ISVs and Agile Enterprises. - Building and closing a pipeline of significant recurring revenue: Using structured business reviews to identify issues that threaten the business and opportunities to expand in accounts. - Partnering with pre-sales engineering and customer success: Designing innovative CPaaS solutions with technical team members to close business and ensure customers successfully migrate their communication Infrastructure into the Cloud, integrating APIs into their customer experience flows. - Collaboration with marketing: Coordinating on an account-based approach to building demand, creating opportunities, improving brand awareness in North America, and participating in major industry events to generate more leads and opportunities. - Driving teams to higher levels of productivity and effectiveness – establishing process, key performance indicators and managing the team to continually increasing efficacy.


  • Bachelor's Degree
  • 10+ years of sales experience, with 5+ years management experience
  • Extensive experience in complex technology sales
  • Experience scaling a sales organization
  • Doing whatever it takes to get things done for the customer, including challenging the status quo and taking risks to increase customer satisfaction